◆This case emphasizes / highlights the importance of honest communication between managers and employees.这个事例凸显出经理与员工之间坦诚交流的重要性。
◆Effective communication skills are essential / crucial / vital.有效的交流技巧是至关重要的。
◆It should be noted that this study considers only verbal communication. Non-verbal communication is not dealt with here.应该注意的是本研究只考查了言语交流，在此没有涉及非言语交流。
◆It is important to remember that / An important point to remember is that non-verbal communication plays a key role in getting your message across.非言语交流在传递信息过程中起着重要的作用，记住这一点非常重要。
◆Communication is not only about the words you use but also your body language and, especially / above all, the effectiveness with which you listen.交流不仅涉及使用的词语，同时也涉及身体语言，尤其与能否有效听取对方的话有关。
◆I would like to draw attention to the role of listening in effective communication.我想让大家注意倾听在有效交流中扮演的角色。
◆Choose your words carefully: in particular, avoid confusing and ambiguous language.注意用词，特别是避免使用令人费解和有歧义的语言。
◆Finally, and perhaps most importantly, you must learn to listen as well as to speak.最后，也许是最重要的，你不仅要学会说还要学会听。